Salesforce, the leading CRM platform, offers a variety of editions tailored to the needs of all types of businesses. From the Starter Suite, ideal for small organizations, to Einstein 1 Sales, which includes advanced AI and collaboration tools, each edition increases in functionality and cost. It is essential to choose the one that best suits the specific needs of each business.
The Internet of Things is based on the interconnection of almost any everyday computer with the Internet, thus making it a smart device. This means that it has the ability to collect and exchange information with specialized software, achieving on-site data collection which provides endless opportunities for your company.
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As part of any Salesforce CRM implementation in your company, having separate test environments from the production one is essential to develop new functionalities, to know the impact of updates, provide user training, etc. In this article, you will learn what Salesforce sandboxes are and the characteristics of the 4 different types that are offered.
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The expansion of the Internet of Things opens new windows of action for the business world, as well as challenges. In this context, it is called the Industrial Internet of Things. This is the set of connected devices capable of monitoring, collecting, exchanging, and analyzing data while delivering valuable information that allows a company to make more precise business operational decisions.
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With the continuous development of information technologies there is more and more data, applications and devices which companies have to work with. It represents a great challenge to integrate all of this information and to be able to obtain the greatest benefits from it. In this article we will learn why MuleSoft is a solution that you should consider to face this challenge.
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There is some discussion between the use of business intelligence tools and CRMs and which ones a company should choose. Although these solutions have data processing at their core and may have somewhat similar functions; the truth is that their objectives and potentialities differ greatly.
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Salesforce is a strategic tool for the growth and evolution of companies, but if it is not used to its maximum capability, it may lose its value. How to get the sales team to use Salesforce can become a real headache if you don’t know how to manage it well.
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Salesforce Experience Cloud is a platform integrated into Salesforce that allows you to build online communities and establish a point of contact with customers, partners or employees. In other words, with Experience Cloud your company can establish a personalized corporate virtual space according to its style. It also offers the possibility to digitize the business processes.
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Field services are a vital component of customer service in many businesses. Building a successful customer experience provides a strong competitive advantage and Salesforce Field Service Lightning software is designed to do just that. In this article we will show you 10 key benefits of this service for your company.
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Salesforce Managed Services are a comprehensive set of processes and activities that range from the implementation to monitoring the evolution and support of Salesforce solutions in a company. Its objective is the early detection of possible setbacks that may affect customers and operations supported by the CRM.
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SkyPlanner is a Salesforce expert that helps businesses explore the utilization of a CRM to boost their operations. In light of our efforts to lead our partners toward Salesforce excellence, we recently received a brand new 5-star review on Clutch, a B2B platform.
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Five stars on customer satisfaction and Salesforce appexchange ratings.
