Salesforce, the leading CRM platform, offers a variety of editions tailored to the needs of all types of businesses. From the Starter Suite, ideal for small organizations, to Einstein 1 Sales, which includes advanced AI and collaboration tools, each edition increases in functionality and cost. It is essential to choose the one that best suits the specific needs of each business.
Participating in a mega-event like Dreamforce 2023 without prior planning is a rookie mistake. You run the risk of not making the most of your time, getting lost in the center and not attending the best sessions according to your role. Therefore, if you are an Administrator and you plan to attend Dreamforce, we provide you with a trail map so that you can get the most out of the event.
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Service Cloud is a comprehensive, cloud-based platform for customer service and support. It facilitates the management of customer cases and requests, through the automation of service processes, a knowledge base, as well as AI-based predictions and recommendations. It focuses on optimizing interaction and problem solving in real time.
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In the world of sales, the territory is the scenario where new customers are attracted and recurring sales are generated. Territory sales planning is critical to improve the efficiency and effectiveness of sales operations in a specific region. Here are more details about the Salesforce solution for this goal.
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Sales Cloud is a cloud-based customer relationship management (CRM) platform, focused on boosting an organization’s sales activities, providing tools to manage and automate this process. This solution facilitates the work of sales teams, increasing productivity through centralized management of customers and opportunities.
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Marketing Cloud Account Engagement, formerly Pardot, is a Salesforce marketing automation platform for B2B businesses. Its integration with the CRM improves the bridge between marketing and sales, allowing the creation of personalized experiences for customers at each stage of the purchase process. It offers detailed analysis to adjust strategies and improve efficiency and ROI.
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After around 8 years of innovation and investment in AI technology, on June 12, 2023 on Salesforce AI Day, AI Cloud was launched. Discover with us what it is and what it has to offer this new proposal that combines generative AI with the CRM #1 in the world.
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Dreamforce 2023 flagship mega-event is just months away from kicking off in beautiful San Francisco. Get ready to immerse yourself in the world of business transformation, under the AI + Data + CRM approach. This time, you’ll be provided an opportunity to experience AI-powered innovation and discover a smarter CRM.
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Salesforce Nonprofit Cloud is the CRM solution designed for nonprofit organizations. Streamline program, grants, and fundraising management. Generate transparent reports and strengthen relationships with collaborators and beneficiaries. Drive social impact and reach your goals with this powerful tool.
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Tableau GPT is a solution that combines generative AI with the Salesforce business intelligence platform. It enables intelligent conversations, automated analytics, and metric customization. With Data Cloud for Tableau and VizQL Data Service, users can access real-time data and simplify business workflow.
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On June 28, Miami Salesforce user group came together again in an incredible space. Designed to provide a friendly environment conducive to networking, the gathering allowed attendees to discuss, exchange ideas, and gain insight from other professionals who face daily challenges in their work with Salesforce.
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